1. Introduction and Purpose
Thank you for visiting . As we place a high premium on the privacy of every person or organisation visiting our Websites and whose Personal Information (also herein referred to as “Personal Data”) we may process from time to time pursuant to undertaking our business operations, we would like to inform you as to the manner in which we may process your Personal Information. We also would like to inform you that Weavind Online (Pty) Ltd (“Weavind Online”, “we”, “us”, “our”) is committed to protecting restricted, confidential or sensitive Personal Data from loss, damage and unauthorized access, specifically so as to avoid reputational damage to the persons or organisations’ whose Personal Data we may process. Personal Information includes any information which relates to and renders it possible, to identify you as an identifiable living human being and/or where applicable an identifiable juristic person. This may include (without limitation) your name, identity number, registration number, email address, telephone number, your Internet address of the domain from which you are visiting (i.e. your Internet Protocol address or IP address) or your location (“Personal Information” / “Information” / “Personal Data”).
Please note that your continued use of our Websites or continuing your engagement with us, after observing the provisions of this Policy, will constitute your acceptance and agreement to the terms of the Policy, thereby forming the basis for your consent to the processing of your Personal Information as contemplated below. In the event that you do not wish to consent to the processing of your Personal Information, or no longer want us to continue processing your Personal Information in accordance with this Policy, you are kindly requested to indicate this to Us by sending us an email to
2. Scope of policy
3. Who is responsible for the processing of Personal Information collected
Subject to obtaining your consent as envisioned in this Policy, the Personal Information which we collect from you, is processed by Weavind Online as defined in this Policy, which shall include Weavind Online employees, contracted third parties or authorized agents. Weavind Online may be required to provide all employees, contracted third parties or authorized agents with access to your Personal Data in order to enable them to carry out their obligations. These employees, contracted third parties or authorized agents are also required to agree to the terms and conditions of this Policy and subscribe to the following minimum conditions:
a) That pursuant to being afforded access to your Personal Data, they will be identified by a unique identifier which will enable Weavind Online to hold them accountable for any unlawful processing of Personal Data;
b) The use of shared identities will only be permitted in certain circumstances where it is deemed suitable;
c) Each such employee, contracted third party or authorized agent shall read this Policy and subscribe to all the terms and conditions set forth herein;
d) Access records will be maintained by Weavind Online in order to investigate instances of breach;
e) Access will only be afforded to employees, contracted third parties or authorized agents to the extent that it is required for them to comply with their obligations vis-à-vis the person or organisation to who the Personal Information relates, as well as Weavind Online itself.
4. How do we process Personal Information
Information may be collected either through or by electronic means, which includes, without limitation, the use of our Websites, electronic mail (e-mail), text, voice, sound or image messages, or through non-electronic means which includes, without limitation, the capturing of Personal Information on hard copy documents.
When using our Websites your Personal Information may be collected either actively where you or your appointed agent provide us with certain Personal Information or inactively where we collect information from you that you have not actively provided. See below for a more detailed discussion.
a) Active Information Collection :
Active information collection refers to instances where we obtain Information from you where you have directly provided us with Information, such as when you submit an enquiry in respect of a specific products or services, or when you subscribe to receiving marketing material from us. When submitting an enquiry through our Websites you will be required to provide us with your Personal Information which Information will be processed by us in order to adequately address and respond to your enquiry. Throughout the use of our Website(s) or pursuant to providing you with the relevant products and/or services, we may request that you provide us with your views and / or opinion in the form of a questionnaire, such information being required to assist us to not only improve our products and services to our customers/members, but also ensure that our customers/members continue to experience products and services that are of exceptional value and quality. We may also use your information to provide you with electronic updates, alerts, and other information regarding our products and services.
b) Inactive Information Collection :
Inactive or passive Information collection refers to instances where we collect Information from you which you have not actively provided as contemplated above. To this end we may use technologies to passively collect information while you are visiting, accessing or using our Websites. These technologies allow us to collect certain kinds of information which can perhaps not be linked to you as a person (i.e. non-personally identifiable information), such as your internet domain name, the type of web browser you use, the operating system you use, the date and time of your visit to our Websites, the specific pages you may have visited, and the address of the website which you have visited prior to entering our Websites. Kindly note that we do not link this passively collected non-personally identifiable information with personally identifiable information you have actively provided elsewhere on any of our Websites or at any of our physical locations and/or facilities. We reserve the right to share with third parties, including our business partners and advertisers, any anonymous aggregated non-personal information which we may have passively collected via our Websites.
We may from time to time use the following technologies (without limitation) to passively or inactively collect information through our Websites, namely:
(ii) Web Beacons:
We may include small graphic images called web beacons, also known as “Internet tags” or “clear gifs,” in our web pages and e-mail messages. Web beacons may be invisible to you, but any electronic image inserted into a web page or e-mail can act as a web beacon. We may use web beacons or similar technologies for a number of purposes, including, without limitation, to count the number of visitors to our Websites, to monitor how users navigate the Websites, to count how many e-mails that we sent were actually opened or to count how many particular articles or links were actually viewed.
(iii) Embedded Scripts:
An embedded script is programming code that is designed to collect information about your interactions with the relevant Websites. It is temporarily downloaded onto your computer from our web server or a third party we may work with, is active only while you are connected to the relevant Websites, and is deleted or deactivated thereafter.
iv) Mobile Device Identifiers:
Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such device information if you access our Websites through mobile devices. Certain features of the relevant Websites may require collection of mobile phone numbers and we may associate that phone number with the mobile device identifiers. Additionally, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we and our third-party service providers may receive this information. If we associate any such passively-collected information with your Personal Information, we will treat the combined information as Personal Information as contemplated in this Policy.
5. Type of Information we process
By using our Websites, engaging with us or by making use of our products and/or services we will be collecting your “Personal Information” as contemplated by the definition of “Personal Information” in terms of the Protection of Personal Information Act, 2013.
6. What do we do with your information
All Personal Information which may be collected from you, will only be processed in accordance with this Policy or as specifically disclosed to you and/or brought to your attention, at the time you provide the information. We will be entitled to lawfully process your Personal Information and to disclose the same to any employees, contracted third parties or authorised agents or representatives, as well as trade partners to facilitate the procurement of products and / or services which you may have requested. We will not sell, transfer, share, or otherwise permit access to your Personal Information with any third parties other than as described in this Policy. Please note that we reserve the right to transfer, or otherwise share without restriction aggregated, de-identified, and other non-personally identifiable information as contemplated in this Policy. We further reserve the right to use or disclose your Personal Information provided by you through, or by means of, our Websites or the use of our products and/or services as may be required from time to time so as to respond to your requests, comply with applicable laws, regulations, legal processes, and law enforcement inquiries, as required by litigation, to take precautions against liability, and protect the security and integrity of our Websites and the safety of its users.
Access to Personal Information classified as “Confidential” or “Restricted” shall be limited to authorized persons who in the fulfillment of their obligations require such access. The responsibility to implement and apply such restrictions shall be the responsibility of Weavind Online, as constituted from time to time.
7. Newsletter Subscribers
Given that you wish to subscribe to such services, we will, from time to time, send you promotional emails about our products and/or services using the email address which you have provided. Please note that you can unsubscribe from this list at any time should you wish to by selecting the “unsubscribe” button on our Websites or by emailing us your request to
8. Opting out
Please note that we do not wish to collect and/or process any Personal Information from you that you do not want to be so collected and/or processed. In this regard we use our best endeavors to indicate whether requested information is required or optional during any of our engagements with you. Kindly be advised that when you provide us with Personal Information electronically through facsimile, electronic mail, social media platforms, through the functionality on our Websites, or through the use of our products and/or services, whether such information is required or optional, you consent to the disclosure and use of such information in accordance with this Policy. Should you at any point in time decide that you do not wish to receive any further information from us regarding our products and/or services, you are at liberty to opt-out of receiving such information by contacting us by e-mail at .
9. Information access
You will be given reasonable access to your personal information to correct errors or to delete any information which you may have provided. If you wish to correct or delete any of your Personal Information, please contact us by e-mail at .
To respond to your request or enquiry, we may require information to allow us to verify that you are the person authorized to view the Personal Information you are requesting access to as contemplated in this Policy. We reserve the right to, at our discretion, refuse to allow you access to certain information which, in our view, if provided to you, will compromise another person’s privacy or will violate any applicable law, foreign law, regulation, or directive in respect of which we are obliged to observe and adhere to pursuant to processing Personal Information.
10. Data security
Unfortunately, the transmission of information via the internet is not completely secure. Whilst we have taken all appropriate, reasonable, technical, organizational and reasonable measures to secure the integrity and confidentiality of the Personal Information in our possession, in order to guard against the loss of, damage to or unauthorized destruction of Personal Information and unlawful access to or processing of Personal Information, we do not guarantee that our security system is 100% secure or error-free. Therefore, we do not guarantee the security or accuracy of the information (whether it be Personal Information or not) we collect from you and process in accordance with this Policy.
Any transmission of Personal Information will be solely at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access to it. As indicated above, we reiterate that we restrict access to your Personal Information to our employees, contracted third parties or authorized agents who have a legitimate operational reasons for having access to such Personal Information. We also maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your Personal Information from any unauthorized access. Where we have given you (or where you have chosen) a password to enable you to access certain parts of our Websites, products and/or services, you will be responsible for keeping the password confidential. We ask you not to share a password with anyone.
We shall not be held responsible and by accepting the terms and conditions to which this Policy relates, you agree to indemnify us and hold us harmless for any security breaches which may potentially expose the Personal Information in our possession to unauthorized access and or the unlawful processing of such Personal Information by any third party.
11. Place where Personal Information will be kept
All Personal Information provided to us will be stored on our secure servers located in South Africa, however, we may elect to store data at a destination outside of South Africa in which event we will only transfer your Personal Information to facilities or parties outside South Africa where such transfer is compliant with applicable data protection laws and regulations.
12. Changes to this policy and enforcement
Any employee found in breach of the terms and conditions established by this Policy shall be subjected to disciplinary action, which, depending on the extent of the breach may lead to the termination of their employment. Any contracted third party or authorized agent found in breach of this Policy may have their level of access revoked and will enable Weavind Online to seek appropriate relief in terms of its agreement with such party.
Kindly take note that we reserve the right to change this Policy at any time and in our sole discretion. In the event that that Policy is changed the new policy will be made available on our Websites.